Refunds Policy:
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No Refunds: We regret to inform you that we do not offer refunds for any services provided by our marketing consultancy agency. Once the services have been rendered, payment for the services becomes non-refundable.
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Transparency: We believe in maintaining transparency with our clients. We will clearly communicate the scope, objectives, and expectations of the services to be provided before any payment is made. We encourage clients to ask questions and seek clarification to ensure mutual understanding.
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Commitment to Service Quality: Our team of experienced professionals is dedicated to delivering the highest standard of service. We commit to employing best practices, industry standards, and applying our expertise to achieve the agreed-upon goals and objectives.
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Client Satisfaction: We prioritize client satisfaction and strive to meet or exceed your expectations. If you have any concerns or issues regarding our services, we encourage you to contact us promptly. We will make every effort to address your concerns and find an amicable resolution.
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Legal Compliance: Our no-refunds policy aligns with the current legislation governing service providers in Victoria, Australia. As per the Victorian Consumer Law, service providers are generally not obliged to provide refunds if the services have been provided with due care and skill.
It is important to note that this policy does not affect your rights under the Australian Consumer Law or any other relevant legislation. If we are found to have breached our obligations under the law, you may be entitled to a remedy such as compensation or a refund as determined by the relevant authorities.
Please make sure to review and understand this refunds policy before engaging our services. If you have any questions or require further clarification, please do not hesitate to contact our customer support team.
By engaging our marketing consultancy agency’s services, you acknowledge that you have read, understood, and agreed to the terms outlined in this refunds policy.